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Indie pet store owners
tell their stories

See how our customers are building successful businesses with eTailPet's all-in-one point of sale solutions.

ETP Report P5
Active customer coverage

510+ active pet businesses. $293.5M annualized GPV.

Pet supply shops, and retailers who offer pet grooming and services, are using eTailPet across 47 U.S. regions, with Canadian coverage represented too.

  • 510+ active pet businesses
  • $293.5M annualized GPV
  • 47 U.S. regions with active customers

Customer locations are aggregated for privacy.

Aggregated active customers count, June 2026

eTailPet customer testimonials

Click into any case study to learn how eTailPet helped each independent pet store thrive.

Wags! Dog Emporium

Pet Pros

Paw of the Family

Helping Independent
Pet Store Owners
Stay Independent

Helping Independent
Pet Store Owners
Stay Independent.

eTailPet POS unites inventory management, online-selling tools, and marketing in one place–giving you complete control over your business.

Trusted by hundreds of pet retailers across the country

eTailPet's inventory tracking is a game changer.

"The ability for store owners to submit feature requests and getting them on the roadmap for development has been really important in terms of the transition."

Pennye Jones-Napier

Co-Founder & Co-Owner of the Big Bad Woof

I would recommend eTailPet.

"eTailPet has this huge product universe that feeds in all these products from all the stores that use the systems so I think that's probably the best, most helpful feature."

Amy Ko

Owner, Ham + Bone

We have used eTailPet ever since we first opened.

"eTailPet was our first and only point of sale software. Their point of sale system with the website integration offers lots of customization, and support is always there, making them indispensable to us."

Ryan Meeks

Owner, Paw of the Family

eTailPet is just so easy to use.

"Their inventory system is intuitive and it perfectly integrates with our online orders. eTailPet is much easier than our previous point of sale system was."

Jody Maddox

Owner of Wags! Dog Emporium

eTailPet has revolutionized our business.

"We've used eTailPet for three and a half years. Their point of sale system and product universe offer excellent item availability and pricing guidance. Their support is always there, making them indispensable to us."

Janet

Owner, Pet Pros

$ 0 M

Processed through eTailPet POS

0 %

Average up-front inventory savings

$ 0

Average monthly labor savings

Hear how indie pet businesses are growing with eTailPet

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"I have loved working with Vanna through this process. She is patient with my repetitive questions and has lots of marketing ideas to help my business. She is great at holding my hand."

Megan J.

PET STORE OWNER

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“We use eTailPet as our online shopping option for our customers. It has been a learning process for us as a store, but the amazing team at eTailPet has made the transition so easy and smooth!!”

Kara M.

ONLINE STORE OPERATOR

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“Super easy to use platform and delightful customer service support to help me overcome my "e' fear. The monthly subscription preserves cash flow. Easy to modify catalog items. All around a relief to get online. Thank you eTailPet.”

Mary M.

PET STORE OWNER

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“I am a first time e-commerce store. eTailPet's staff is amazing! I was up and running in just 72 hours! Thank you Shianna.”

Greg S.

PET STORE OWNER

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“We were looking to add e-commerce to our store and decided to use eTailPet. We also needed to update our website, and were able to do that by using eTailPet as well. Brittany Browne has been very helpful with getting our site on-boarded, creating several elements and walking our staff through steps to add products and content. She responds quickly to our email requests. I appreciate that she has regularly followed up with us to see if we have any concerns and to ask how our online orders are progressing.”

Jeff M.

PET STORE OWNER

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"This platform has been very easy for me to use. I have been able to put together a website that reflects my style and personality. The uploads/pictures are easy to change out monthly or to add a quick promo banner. eTailPet has always had great customer service. I looked and researched developing my website for a long time and this by far is the best. My customers love the ease of monthly auto order. You won't be sorry.”

Sue F.

PET STORE OWNER

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“ETailPet came to us in the best time possible. It has changed the way we have done business during Covid 19. Brittany made the implementation and training seamless and easy. She continues to check on us and comes up with ideas and promotions. So grateful to her!”

Jennifer M.

PET STORE OWNER

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“We joined up with eTailPet last September, and if you were on the fence prior to the pandemic, now is definitely the time. Their team is very helpful, the process and ordering system is easy even for seniors to use, and they do an amazing job of integrating to match your store's webpage look and feel. Cyber Monday alone was worth it last November, but now with local delivery and curbside pickup with the pandemic, they're keeping us going for sure!”

Matthew O.

PET STORE OWNER

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We recently started curbside pickup and in less than a month we have had over 100 orders and it goes up every day. Dashboard is easy to navigate and simple for order and payment processing. The product universe of available products gets bigger every day and we have a new way of finding products for our store. Great value for what you get! It costs less than a 1/4 page ad in our local paper and has brought thousands in sales in just one month. We will expand to delivery as soon as possible to compete with online retailers, that's a game changer!

Jessica T.

PET STORE OWNER

Find out how you can build a better business with eTailPet

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