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Pet store membership and subscription software

Stop losing repeat buyers to Chewy and Amazon. eTailPet puts memberships and subscriptions in your hands — managed entirely from your point of sale (POS) dashboard.

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Pet product subscriptions

Never lose a customer to autoship again.

Offer subscriptions on any product — dog food, cat food, raw diets, supplements — with automated billing, flexible schedules, and live inventory sync.

  • Automated order reminders and billing
  • Full subscription management from your dashboard
  • Subscription-only discounts to compete with online autoship
  • Flexible billing cycles (weekly, biweekly, monthly, or custom)

Pet store memberships

Make your loyal customers feel like VIPs.

Create tiered membership programs with member-only pricing, exclusive promotions, and bundled service perks — applied automatically at checkout.

  • Custom membership tiers with configurable benefits
  • Recurring membership fees billed monthly or annually
  • Member pricing applied instantly at your POS or online
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eTailPet's inventory tracking is a game changer.

"The ability for store owners to submit feature requests and getting them on the roadmap for development has been really important in terms of the transition."

Pennye Jones-Napier

Co-Founder & Co-Owner of the Big Bad Woof

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I would recommend eTailPet.

"eTailPet has this huge product universe that feeds in all these products from all the stores that use the systems so I think that's probably the best, most helpful feature."

Amy Ko

Owner, Ham + Bone

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We have used eTailPet ever since we first opened.

eTailPet was our first and only point of sale software. Their point of sale system with the website integration offers lots of customization, and support is always there, making them indispensable to us.

Ryan Meeks

Owner, Paw of the Family

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eTailPet is just so easy to use.

Their inventory system is intuitive and it perfectly integrates with our online orders. eTailPet is much easier than our previous point of sale system was.

Jody Maddox

Owner of Wags! Dog Emporium

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eTailPet has revolutionized
our business.

We've used eTailPet for three and a half years. Their point of sale system and product universe offer excellent item availability and pricing guidance. Their support is always there, making them indispensable to us. 

Janet

Owner, Pet Pros

FAQs: eTailPet memberships and subscriptions

What pet products can I offer as subscriptions with eTailPet?

eTailPet supports subscriptions for virtually any regularly purchased product, including food, treats, supplements, flea preventatives, and litter. 

Can I offer a discount to my pet store’s subscription customers?

Yes, eTailPet lets you set a subscription-specific price or percentage discount on any product, giving customers a clear incentive to subscribe over one-off purchases. 

What is the difference between a pet store membership and a subscription?

Subscriptions are tied to specific products on a recurring schedule, while memberships grant access to ongoing perks like member pricing or bundled services.  

Can I offer tiered pet store membership levels?

Yes, eTailPet lets you create multiple membership tiers with different pricing and benefits, such as a basic discount tier and a premium tier with higher savings and added services. 

Do customers need an app to sign up for a pet store subscription?

No, customers do not need an app or online account to subscribe. They can be enrolled directly in store or through your eTailPet-powered e-commerce website. 

How does billing work for pet store memberships and subscriptions in eTailPet?

eTailPet charges the customer’s saved payment method on the schedule you set, so neither you nor your customer has to remember to initiate the transaction. 

What happens if a subscription product goes out of stock?

eTailPet subscriptions sync with your live inventory, so you can spot shortfalls in advance and reorder, notify the customer, or substitute a comparable product. 

Ready to stop losing pet store customers to autoship?

Book a demo today to see how eTailPet’s pet store memberships and subscriptions work.

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