Pet store services
and scheduling

Most pet store owners start in retail. Adding grooming, training, or other pet store services means a whole new layer of scheduling, client management, and communication. eTailPet handles it all from the same platform you already use to run your store.

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Build and Price

Manage every pet store service from one solution

Whether your retail store offers pet grooming or training as core services, eTailPet’s scheduling tools keep appointments organized, clients informed — and your staff focused on animals instead of admin work.

Pet grooming

Groomers spend their best hours on dogs, not on managing a booking calendar.

Clients book appointments online, automated reminders go out before each visit, and past appointment details are tracked so you always know what each pet needs. Pet store grooming has never been easier to manage.

Dog walking

Cancellations leave gaps that cost you revenue — and filling them manually takes time you don’t have.

eTailPet’s QuickSnag feature alerts pet parents when a spot opens up so your schedule stays full. Online booking, automated communication, and built-in loyalty keep your clients coming back.

Pet sitting

Managing pet sitting across multiple clients and dates gets complicated fast when your tools aren’t connected.

Track every client, every pet, and every scheduled visit from a single dashboard. Built-in marketing tools help you get discovered by new customers and stay in front of existing ones.

Pet bakeries

Pet bakery owners deal with raw ingredients, custom orders, and recipes — on top of everything else a retail store requires.

eTailPet’s Smart Order System helps you manage ingredients, optimize inventory, and keep operations consistent across employees and locations.

Pet training

Pet trainers need organized schedules, detailed client notes, and the ability to book appointments without back-and-forth.

Clients book online, your schedule stays organized, and every client’s history is stored so you show up prepared for every session.

Pet wellness

Wellness businesses run on appointments, and missed or disorganized bookings affect the quality of care you can deliver.

eTailPet’s scheduling tools keep your calendar organized — and your staff on top of every appointment — so clients always get the attention their pets need.

RYAN

STORE OWNER

“We opened a new store and we landed on eTailPet. I have been in IT development for many years and I was very keen on a system that was an all inclusive ecosystem (in-store POS, website, direct integration with Astro Loyalty, direct card transactions manually, and even grooming booking software). eTailPet checks off every box and I 1,000% could not be happier.”

Helping independent pet store
owners stay independent

eTailPet unites your point of sale, pet store website, inventory, marketing, and pet store services in one platform — giving you full control over how you operate and grow.

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Pet store services
and scheduling FAQs

Can I manage pet store services
and retail from the same system?

Yes. eTailPet’s scheduling tools are built into the same platform you use for point of sale, inventory, and marketing. You manage retail and pet store services from one dashboard without switching between systems.

What types of pet store services does
eTailPet support?

eTailPet supports grooming, dog walking, pet sitting, pet training, pet wellness, and pet bakery order management. If your store offers a service that involves scheduling and client management, eTailPet can handle it.

Can customers book pet store services
online?

Yes. With eTailPet, clients can book appointments directly through your pet store website. Automated reminders go out before each appointment so no-shows and last-minute cancellations are reduced.

How does eTailPet help keep my grooming
schedule full?

eTailPet’s QuickSnag feature notifies pet parents when a cancellation opens up a spot. That means fewer gaps in your pet store grooming schedule without any manual outreach from your staff.

Does eTailPet track client and pet details
for service appointments?

Every client’s appointment history, pet details, and preferences are stored inside eTailPet. Your staff walks into every appointment with the context they need without asking the client to repeat themselves.

eTailPet's inventory tracking is a game changer.

"The ability for store owners to submit feature requests and getting them on the roadmap for development has been really important in terms of the transition."

Pennye Jones-Napier

Co-Founder & Co-Owner of the Big Bad Woof

I would recommend eTailPet.

"eTailPet has this huge product universe that feeds in all these products from all the stores that use the systems so I think that's probably the best, most helpful feature."

Amy Ko

Owner, Ham + Bone

We have used eTailPet ever since we first opened.

eTailPet was our first and only point of sale software. Their point of sale system with the website integration offers lots of customization, and support is always there, making them indispensable to us.

Ryan Meeks

Owner, Paw of the Family

eTailPet is just so easy to use.

Their inventory system is intuitive and it perfectly integrates with our online orders. eTailPet is much easier than our previous point of sale system was.

Jody Maddox

Owner of Wags! Dog Emporium

eTailPet has revolutionized
our business.

We've used eTailPet for three and a half years. Their point of sale system and product universe offer excellent item availability and pricing guidance. Their support is always there, making them indispensable to us.

Janet

Owner, Pet Pros

Competing with Chewy

Pet Store Inventory Management

Competing with Chewy

Pet Store Inventory Management

Pet store services
and scheduling