Pet store marketing tools designed to grow with your business

eTailPet’s built-in marketing features help you get the word out about your pet store. Manage business listings on Google and Yelp, stay in touch with customers, collect reviews, and strengthen your social media presence.

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Make your independent pet store visible online

Business listings on search engines, maps, and review websites help customers discover your pet store. With eTailPet, you can manage your listings from one solution to extend your business’ reach as far as possible.

Rank higher on Google Search

Accurate and complete profiles on sites like Google and Yelp can help your pet business show up in search results. Even a small footprint can result in an increase in traffic from potential customers.

Manage business listings in one place

Rather than visit each site individually, you can quickly update or create listings on popular platforms right from eTailPet.

Save time with automatic updates

If any information about your business changes, you can edit it once in eTailPet’s software and we’ll send updates to external platforms.

Communicate with customers to build loyalty

Keep in touch with your customers using email and SMS messaging. Customer profiles and purchase history make it easy to send personalized promotions for products they might be interested in. You can also send digital receipts and reminders about grooming and training appointments.

Use customer profiles

eTailPet allows you to create profiles for your customers to store contact information, past purchases, customer service history, and loyalty points.

Track purchase histories

Being able to see what a customer has purchased in the past can help you identify a specific item for them and make informed recommendations.

Send personalized marketing

Based on a customer’s purchase history, you can send text and email marketing messages with relevant products they’re likely to be interested in.

Build trust with customer reviews

Want more five-star reviews? With eTailPet, you can automate review requests to your recent customers. These reviews help you build a positive reputation, rank higher in local search results, and attract more customers.

Collect more five-star reviews

With eTailPet, you can easily ask customers to leave you a review by SMS, QR code, or email. A large number of positive reviews builds trust and makes consumers more likely to buy from your pet store.

Stand out from the competition

When online users compare their pet store options, they’re likely to look at reviews and choose the business that has the most positive feedback — both in volume and sentiment. Reviews give you an advantage over the competition.

Track customer reviews from one solution

From the eTailPet software, you can see all of your customer reviews across the web. This helps you reply quickly, spot trends, and make improvements as necessary.

Trusted by hundreds of pet retailers across the country

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eTailPet's inventory tracking is a game changer.

"The ability for store owners to submit feature requests and getting them on the roadmap for development has been really important in terms of the transition."

Pennye Jones-Napier

Co-Founder & Co-Owner of the Big Bad Woof

I would recommend eTailPet.

"eTailPet has this huge product universe that feeds in all these products from all the stores that use the systems so I think that's probably the best, most helpful feature."

Amy Ko

Owner, Ham + Bone

We have used eTailPet ever since we first opened.

"eTailPet was our first and only point of sale software. Their point of sale system with the website integration offers lots of customization, and support is always there, making them indispensable to us."

Ryan Meeks

Owner, Paw of the Family

eTailPet is just so easy to use.

"Their inventory system is intuitive and it perfectly integrates with our online orders. eTailPet is much easier than our previous point of sale system was."

Jody Maddox

Owner of Wags! Dog Emporium

eTailPet has revolutionized our business.

"We've used eTailPet for three and a half years. Their point of sale system and product universe offer excellent item availability and pricing guidance. Their support is always there, making them indispensable to us."

Janet

Owner, Pet Pros

Pet store marketing FAQs

Why do I need pet store marketing tools?

Pet store marketing tools help you promote your business, rank higher in search results, keep customers engaged, and establish a positive brand reputation.

What’s the benefit of listing my business online?

How does customer messaging work in eTailPet?

How do I get more five-star reviews?

What social media tools does eTailPet have?

RYAN

STORE OWNER

“We opened a new store and we landed on eTailPet. I have been in IT development for many years and I was very keen on a system that was an all inclusive ecosystem (in-store POS, website, direct integration with Astro Loyalty, direct card transactions manually, and even grooming booking software). eTailPet checks off every box and I 1,000% could not be happier.”