The all-in-one POS solution
for independent pet stores

eTailPet is a pet store POS system designed to manage everything retailers need in one place.

Inventory, subscriptions, services, loyalty, and payments within
the same solution means more time with furry friends.

Trusted by hundreds of pet retailers across the country

eTailPet's inventory tracking is a game changer.

"The ability for store owners to submit feature requests and getting them on the roadmap for development has been really important in terms of the transition."

Pennye Jones-Napier

Co-Founder & Co-Owner of the Big Bad Woof

I would recommend eTailPet.

"eTailPet has this huge product universe that feeds in all these products from all the stores that use the systems so I think that's probably the best, most helpful feature."

Amy Ko

Owner, Ham + Bone

We have used eTailPet ever since we first opened.

"eTailPet was our first and only point of sale software. Their point of sale system with the website integration offers lots of customization, and support is always there, making them indispensable to us."

Ryan Meeks

Owner, Paw of the Family

eTailPet is just so easy to use.

"Their inventory system is intuitive and it perfectly integrates with our online orders. eTailPet is much easier than our previous point of sale system was."

Jody Maddox

Owner of Wags! Dog Emporium

eTailPet has revolutionized our business.

"We've used eTailPet for three and a half years. Their point of sale system and product universe offer excellent item availability and pricing guidance. Their support is always there, making them indispensable to us."

Janet

Owner, Pet Pros

AI assistants for every pet store workflow

eTailPet’s intelligent agents handle the work, so you can spend your time with the people — and pets — who walk through your door.

Schedule a demo

Grow your customer base and keep pet owners coming back.

Send targeted campaigns based on what your customers actually want to know — new arrivals, grooming appointment reminders, and Astro Loyalty rewards. AI handles the content, purchase history handles the targeting.

Keep the conversation going, even when you’re busy on the floor.

Show up in search for every breed, brand, and bag size you carry.

Stock what your regulars need — without over-ordering what they don't.

All the pet store tools you need in one interface

Our POS software, inventory management tool, and marketing features are tailor-made for independent pet stores. Using eTailPet’s complete solution means that you don’t have to worry about managing multiple tools to run your business.

In-store POS

An all-in-one POS system that allows you to easily handle sales, inventory, and local marketing, all while delivering a stellar customer experience.

Astro Loyalty integration

Build relationships with your pet store’s customers, customize a rewards system, and reward frequent buyers. eTailPet has the tightest Astro Loyalty integration on the market.

Comprehensive product catalog

With a catalog of more than 160,000 products, it’s easy for you to start carrying exactly what your customers want. We work directly with manufacturers to keep info up to date — images, descriptions, and all — to help you make ordering decisions.

Synced in-store and e-commerce inventory

Create and manage a professional e-commerce website with ease. Inventory is accurately synced between your online store and physical store, so you always know what’s in stock.

Pet service scheduling

Do you offer grooming or other pet services? Manage this part of your pet store in the same system as your retail sales for an end-to-end understanding of your business.

Smart order system

Our smart order system ensures that your store is always stocked with the right products. Track sales trends, receive product suggestions, automate reordering, and save valuable time.

Vendor credit module

Don’t let returns make a mess of your inventory or your finances. Easily request vendor credits for unsellable returns, expired products, and recalls.

Easy marketing tools

Update business listings across the web, jump‑start your social media strategy, and communicate with customers about everything from review requests to text receipts — all in one place.

Built for independent pet stores

Pet retailers like you are already running on eTailPet

From neighborhood pet supply shops to retailers with in-store services, eTailPet helps owner-operators keep inventory, customer history, ordering, and marketing simple without juggling different systems. eTailPet does it all.

510+ active pet businesses from the June 2026 customer export
$293.5M annualized GPV based on previous six-month average GPV
53 U.S. and Canadian regions represented 47 U.S. regions plus 6 Canadian provinces

Owner-operated shops

Keep the store personal as it gets busier

Customer and pet context stays close to the counter, so service does not turn into another generic retail workflow.

New retailers

Start with pet retail, not a workaround

For owners turning passion into operations, eTailPet makes inventory, ordering, and marketing feel simple.

Inventory-heavy stores

Make replenishment easier to trust

Pet retailers care about the products customers come back for. Stronger ordering habits and clearer inventory signals make replenishment easier to trust.

Retail plus grooming