FranPOS started as a franchise management platform and expanded into pet retail.
eTailPet was built from the ground up for independent pet stores — Astro Loyalty integration, a 160,000+ product catalog, and grooming scheduling tied directly to the register.
Here's how they compare.
Last updated: March 2026
Fran POS and eTailPet are built for pet stores, but each has different approaches to hardware, software, and pricing.
FranPOS is a cloud-based POS originally built for franchise operations across multiple industries — QSR, beauty, frozen yogurt, and pet retail.
It has modules for grooming, appointment booking, loyalty programs, and centralized back-office management.
The platform is broad, but that breadth means it isn't exclusively focused on pet retail, and pricing isn't publicly documented.
eTailPet was designed specifically for independent pet store operations.
Astro Loyalty auto-syncs with no double entry. The vendor product catalog has 160,000+ items with manufacturer-updated pricing. Grooming scheduling is built into the POS, not layered on top.
Pet-specific workflows like vendor credits and special order tracking come standard.
FranPOS sells registers, barcode scanners, and receipt printers directly. Specific hardware pricing is quote-based.
Two tiers. Single Location starts at $199/month for one terminal. Franchise is $249/month and adds royalties processing, franchise launch support, and enterprise management. Both plans include Organic CRM, loyalty program and gift cards, review management, delivery management app, online management, and 24/7 support. A self-ordering kiosk is available as an add-on.
Add-ons: E-commerce (+$99/mo), Growth Marketing (+$80/mo), Unlimited Terminals (+$99/mo). E-commerce is not included in the base price.
Interchange Plus model: you pay the card network's interchange fee plus a markup (a small percentage plus a fixed per-transaction fee) that goes to FranPOS and Global Payments.
Specific markup rates aren't published, but the model is transparent — no tiered or flat-rate pricing.
eTailPet is not a hardware provider — you can use hardware you already have. Compatible hardware is listed on our site, and we recommend purchasing through our premier vendor, POS Guys, for hardware service and support.
Three tiers. Startup begins at $99/month and includes POS, e-commerce, the vendor product catalog, integrated payments, unlimited phone and email support, unlimited users, basic reports, special order tracking, and purchasing/receiving.
Core adds grooming booking, promotional tools (mix & match, buy X get Y), QuickBooks integration, and Astro Loyalty.
Plus adds multi-location management, memberships, SMS receipts, reputation management, commission tracking, and integrations with TaxJar, MailChimp, and Pointy by Google.
Core and Plus pricing requires contacting sales.
Integrated payment processing through eTailPet Payments on all plans. Flat pricing with competitive rates.
Note: you cannot use a third-party processor — eTailPet Payments is required.
FranPOS starts at $199/month for a single location with one terminal — but that doesn't include e-commerce, which is an extra $99/month.
A pet store running FranPOS with an online store pays $298/month before adding a second terminal (+$99/mo).
eTailPet starts at $99/month for Startup, with e-commerce and the product catalog included. Most pet stores that need grooming scheduling and Astro Loyalty will need the Core plan.
*If you encounter inaccuracies or require updates, please contact us.
The industry-standard loyalty platform for independent pet stores. If your customers earn rewards through Astro, your POS needs to sync with it automatically.
Pet stores carry thousands of SKUs. Pre-loaded product data with current pricing saves hours of manual entry.
If you offer grooming, your POS should handle booking without a separate app.
Selling online with synced inventory keeps availability accurate across channels.
Expired food, recalled items, and vendor defects need a workflow that doesn't just put the item back on the shelf.
Customers regularly request specific brands or specialty items outside your regular inventory.
Streamlined ordering from suppliers saves time on weekly purchase runs.
Commercial-grade Warranty-Backed Hardware to suit any retail store configuration.
Running promotions drives traffic and clears inventory.
Knowing your customers, their pets, and their purchase history drives repeat business.
If you operate multiple locations, centralized management keeps operations consistent.
Syncing your POS with accounting software eliminates double entry.
Staff time, permissions, and performance from your POS reduces admin overhead.
Commercial-grade Warranty-Backed Hardware to suit any retail store configuration.
Flexibility matters when you're investing in a new system. You don't want to be tied down to long-term contracts
The industry-standard loyalty platform for independent pet stores. If your customers earn rewards through Astro, your POS needs to sync with it automatically.
Pet stores carry thousands of SKUs. Pre-loaded product data with current pricing saves hours of manual entry.
If you offer grooming, your POS should handle booking without a separate app.
Selling online with synced inventory keeps availability accurate across channels.
Expired food, recalled items, and vendor defects need a workflow that doesn't just put the item back on the shelf.
Customers regularly request specific brands or specialty items outside your regular inventory.
Streamlined ordering from suppliers saves time on weekly purchase runs.
Commercial-grade Warranty-Backed Hardware to suit any retail store configuration.
Running promotions drives traffic and clears inventory.
Knowing your customers, their pets, and their purchase history drives repeat business.
If you operate multiple locations, centralized management keeps operations consistent.
Syncing your POS with accounting software eliminates double entry.
Staff time, permissions, and performance from your POS reduces admin overhead.
Commercial-grade Warranty-Backed Hardware to suit any retail store configuration.
Flexibility matters when you're investing in a new system. You don't want to be tied down to long-term contracts
Switching POS systems can feel overwhelming. The right support shortens the learning curve and gets you back to selling faster.
FranPOS has a support center with a knowledge base and ticket system. Franpos University (YouTube) has training content.
24/7 customer support is included on all plans. The support team handles all FranPOS verticals — QSR, beauty, retail, and pet — so pet-specific expertise may vary.
With eTailPet, you get unlimited phone and email support on every plan. The support team is pet retail-focused — not a general help desk fielding questions from restaurants and hair salons alongside your store.
When you're configuring Astro Loyalty sync, importing your vendor catalog, and training staff on vendor credits and special orders, having a team that understands pet retail makes a difference.
FranPOS and eTailPet are both positioned for pet retail, but they're built for different types of businesses.
The only way to know if a POS works for your store is to see it handle your products, your grooming schedule, and your day-to-day.
Yes. FranPOS supports Astro offers and FBCs, and also has its own built-in points loyalty system. The depth of real-time sync at checkout is worth evaluating during a demo.
eTailPet positions its Astro integration as the deepest on the market, with fully automatic sync on the Core plan.
FranPOS starts at $199/month for a single location with one terminal. E-commerce is an additional $99/month, and unlimited terminals cost another $99/month.
eTailPet starts at $99/month for the Startup plan with POS, e-commerce, product catalog, and unlimited support included.
eTailPet provides 160,000+ items with manufacturer-updated pricing and product data.
FranPOS has a "product universe" for known SKUs plus Excel import. For independent pet stores carrying thousands of SKUs, eTailPet's pre-loaded catalog is a significant time saver.
Yes. FranPOS was built for franchise operations, so its core strengths (centralized multi-unit management) won't apply to a single store.
eTailPet was built for independent retailers, so the feature set is tailored for that use case from the start.
Unlimited phone and email support on all plans, including Startup. The support team is pet retail-focused.