What Is the Best Pet Business Software? 5 Top Providers

Written by eTailPet | Feb 18, 2025 1:00:00 PM

You’re a smart business owner, so you know you can’t run your independent pet store alone. But what is the secret to success?

It’s simple: You need the right pet business software. This software helps with tasks like inventory management and service scheduling — which makes running your pet business much easier (and more profitable).

In this blog, we’ll explore the top features to consider when choosing your pet business software, the five best software providers in the industry, and how to choose the right one for your business.

Let’s get started.

Must-Have Features for Pet Business Software

The right pet business software can make or break your pet store — it’s one of the most important decisions you can make for your business. But with so many options to choose from, how do you know which features to look for?

Consider these must-have features when deciding which pet business software is your best bet:

Inventory management: Keep tabs on stock levels and get alerts when it's time to reorder. This ensures you never run out of pet food or favorite toys.
Customer relationship management (CRM): Manage customer information and loyalty programs so you can offer personalized service that keeps them coming back.
Point of sale (POS) system: Speed up checkouts and keep everything organized to create a seamless shopping experience for your customers.
Appointment scheduling: Manage your schedule with ease and let your customers schedule their appointments to reduce stress on you and your team.
E-commerce integration: Sell your products online so that you can reach even more customers beyond your physical store.
Marketing automation: Run promotions and communicate with your audience efficiently to drive sales and gain popularity in your market.

With these features, your pet business software becomes a powerful ally to help run your store smoothly.

Top 5 Providers of Pet Business Software

So, you have your list of must-have features for your pet business software. Now, it's time to explore the best providers.

There are tons of options to choose from — luckily, we've narrowed it down to the top five providers to help you find your pet store's perfect match.

1. eTailPet

When it comes to pet business software, eTailPet stands out. This software is designed specifically for pet stores, making it a perfect fit for your unique needs.

Inventory management is easy with eTailPet — you’ll receive low-stock alerts to ensure your shelves are always stocked with everything from dog collars to cat toys.Plus, the integrated website builder lets customers book grooming services online — which is convenient for you, too.

eTailPet is cloud-based, which means you can access your business data from anywhere. Whether you're at a pet show or on the shop floor, your information is right at your fingertips.

Here are some of eTailPet’s other key features:

Advanced reporting and analytics for data-driven decisions
Smart ordering system to streamline purchasing
Astro Loyalty integration to promote customer engagement
In-depth customer profiles for personalized service
Streamlined register screen for faster transactions
Automated marketing tools to enhance store visibility, including social media management

With customized pricing based on your store's size and needs, eTailPet provides a flexible solution that fits your budget. For pet store owners, eTailPet offers tools that make running your business easier and more profitable.

2. ePOS Now

ePOS Now is a great choice for many retail industries. Even though it’s not an industry-specific solution, it has generic features you can leverage for your pet store.

One key feature is the ability to easily support several store locations. This is great for businesses that need to track inventory across different sites and transfer stock as needed. Plus, ePOS Now integrates with e-commerce platforms, allowing you to sync in-store and online sales data seamlessly.

Here are some other features that make ePOS Now a solid choice for multilocation management:

Loyalty and reward program integration
User-friendly interface
Flexibility to cater to pet stores

ePOS Now has a customizable pricing plan, so you’ll need to contact them for a quote. They also offer their POS hardware for a flat fee.

Overall, ePOS Now is a solid choice for pet retailers who need flexibility and comprehensive multistore management capabilities.

3. Pawfinity

Pawfinity might be a new pet business software, but it offers robust features designed to improve efficiency in pet stores. While it’s still evolving, its focus on ease of use and practicality makes it a promising option for pet retailers who don’t have the time (or money) to learn how to use an advanced business software.

Pawfinity's straightforward inventory management system helps you keep track of stock without the fuss. It also includes integrated payment processing, so handling transactions is easy and efficient.

Here are some features that make Pawfinity worth a look:

Loyalty programs to keep customers coming back
Special pricing options for different customer types
Easy-to-use interface for smooth operations

Pawfinity offers flexible plans from $50 per month, covering basic inventory and transaction management.

While it may not have the extensive track record of some competitors, its user-friendly interface and tailored pricing options make it an attractive option for new pet store owners.

Pawfinity offers innovative solutions for those seeking a fresh approach to pet store management.

4. Square

Square has carved out a niche as a go-to solution for small businesses, including pet stores. Its simplicity and affordability make it a popular choice for those just starting out or looking to manage their store without breaking the bank.

Square's real-time inventory tracking ensures you always know what’s in stock, helping you reorder popular items before they run out.

Its detailed reporting features give you insights into sales trends, so you can make informed decisions about your inventory and promotions.

Here are some features that make Square a practical option for pet retailers:

Mobile-friendly design for managing your business on the go
Easy setup and user-friendly interface
Detailed sales reports to track and analyze trends

Square's free plan with basic features is great for smaller pet stores. For more advanced features, pricing begins at $60 per month, plus a transaction fee for each sale.

Square is affordable and easy to use, but it does lack pet-specific features. If you’re simply looking for basic inventory and sales management, it's a solid choice.

5. Lightspeed

Lightspeed is a powerful POS solution ideal for growing pet stores that need more in-depth systems. It offers comprehensive management tools that help you keep a large inventory organized and running smoothly.

One of Lightspeed's standout features is its integration with various e-commerce platforms, making it easy to sell both online and in your physical store. Although you won’t find pet-specific features here, Lightspeed is a good option for pet stores that are just getting started.

Here are some features that make Lightspeed a solid choice for pet stores:

E-commerce integration for expanded sales opportunities
Customer management tools for improved service
Detailed inventory tracking to prevent stockouts

Lightspeed offers tiered pricing plans starting at $69 per month, allowing you to select the level of service that best fits your business size and needs.

While Lightspeed offers robust tools for inventory and sales management, it may not offer complete pet-specific customization. But for pet retailers looking to manage extensive inventory and online sales, Lightspeed is a reliable option.

How To Choose the Right Pet Business Software

So, you know the top pet business software providers — now, how do you choose the right one for your business? Here’s what you should consider:

Business needs: Think about whether you're managing a single store or multiple locations, and if you offer services like grooming or only offer retail products.
Budget considerations: Consider your budget and choose a solution that's affordable while offering the features you need.
Ease of use: Look for a user-friendly interface that you and your team can learn quickly to save time and reduce training costs.
Scalability and customization: Choose software that scales with your business and offers customization options to adapt to changing demands.
Customer support: Ensure that reliable customer support is available for setup and troubleshooting needs, so you have access to a responsive support team.

With these factors in mind, you can pick the best provider for your needs.

Pick the Perfect Pet Business Software for Your Store

If you want to run your pet store smoothly and successfully, you need the right pet business software. With options like eTailPet, ePOS Now, Pawfinity, Square, and Lightspeed, there's a solution out there for you.

It’s clear that eTailPet is the pick of the litter — with its pet-specific features and flexible pricing, you’re getting business software tailored just for you.

Ready to see how eTailPet can transform your business? Schedule a demo today to take the first step toward improving your pet store operations.

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